The live browser

When the terminal opens a browser (for a listing site, a county records site, anything a plain search can't read), it offers to watch live. Click that to watch the browser in the side pane, with a zoom control that remembers your choice.

You can open and close the live view any time without disturbing the terminal's work. Reading and navigating never prompt. Whether the terminal asks before clicking, typing, or filling in a form follows your session's permission mode; in modes that ask, "don't ask again" stops the prompts for the rest of the session.

Take over the browser

The page in the side pane is live: you can click and type in it yourself. Sign-ins, verification checks, and paywalls belong to you: the terminal hands each of these over, asks you to complete it in the live view, and waits.

When you're done, click "Hand back to agent". The terminal continues from the page as you left it.

The browser stays open once the terminal has finished with it, and the same control now reads "Use live browser". Click it to open the page and drive it yourself at any point.

Signing in to a site

A browser the terminal opens stays open for up to 8 hours. A sign-in you complete holds for that stretch, so when the terminal comes back to the same site later it goes straight in.

Save a file from a page

Some documents sit behind a download button rather than a link. Ask for the file and the terminal takes it through the browser it is already signed in to; ask for it to be kept with the deal and it lands in the Library, in a folder named "Web-downloads".

Learn more

• Permission modes: how approvals and "don't ask again" work across the session.
• While the terminal works: following the rest of a task while the browser runs.